Privacy Policy
Last updated: September 19, 2026
HV Building Maintenance ("we", "us") takes its responsibility to protect your personal information seriously. This policy explains what we collect through this website, why, and what your choices are.
Who we are
HV Building Maintenance
560 Czerny St, Tracy, CA 95376
Phone: (510) 706-6320
Email: contact@hvbuildingmaintenance.com
Information we collect
We collect only what you choose to send us:
- Contact form: your name, email address, subject and message.
- Free quote form: your name, email address, phone number, the type of property and cleaning you need, your preferred service date, and any additional information you add.
- Calls and emails: whatever you tell us when you contact us directly.
To protect our forms from spam and abuse, our website also checks each submission and keeps a temporary, scrambled (hashed) identifier of the sender's internet (IP) address, along with a note of the reason when a submission is blocked. We do not record the text of blocked messages, and we do not use that identifier to identify you. Our web hosting service may also keep standard server logs, such as IP address and browser type, for security and troubleshooting.
How we use your information
- To respond to your inquiry and deal with your request.
- To prepare quotes and, if you become a customer, to schedule and provide our cleaning services.
- To protect this website and our forms from spam, abuse and security threats.
- To meet legal, tax and accounting obligations.
Cookies and tracking
This website does not use cookies, advertising or third-party analytics and tracking tools. If that changes, we will update this policy first.
Who we share it with
We do not sell your personal information, and we do not share it for advertising. We share it only with service providers who help us run the website and deliver email (such as our web host and email provider), who may use it only to provide those services, and when the law requires it.
How long we keep it, and security
We keep your personal information secure with an appropriate level of security, and we keep it for as long as we need it for legitimate business or legal reasons. We then delete it safely and securely. No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security.
Your privacy rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. California residents have these rights under California law, and we will not treat you differently for using them. To make a request, contact us using the details above. We may need to confirm your identity first.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Questions
If you have any questions about this policy or how we handle your information, please contact us.